Last updated: November 10, 2026
This Service Agreement ("Agreement") is between Taskout, doing business as Taskout ("Taskout"), and the business that orders a Taskout plan or accepts this Agreement ("Client"). It works together with the Terms of Service and Privacy Policy. If they conflict, this Agreement controls.
1. What Taskout provides
- Access to the Taskout platform for the plan Client selected (seats, boards, enrollments, reports, integrations and Client Portal).
- The number of live AI agents included in the plan. Taskout builds and releases each agent for Client based on Client's agent request. Client does not create agents itself.
- AI phone call minutes supplied by Taskout through its voice provider, and a phone number as described in the plan.
- Setup of Client's workspace, onboarding, and reasonable support by email [Support email] during business hours 6am to 7pm Pacific.
2. Fees and payment
- Setup fee: paid in full before work begins. It is waived for yearly plans and reduced by 25% when Client commits to a term of 6 months or more. If Client cancels before Taskout begins production work on Client's agents, no setup cost applies and any setup fee already paid is refunded. If Client cancels after production has begun, the setup fee is due in full and is not refundable, and if the 25% commitment discount was applied it is removed and the full setup fee is charged. Production begins when Taskout starts building Client's agents, and Taskout will tell Client when that happens.
- Plan fee: paid in advance each month (or each year for yearly plans), by card through Stripe.
- Call minutes: each plan includes the call minutes listed for it every month, at no extra charge. Extra minutes are prepaid at $0.35 each with a 60-minute minimum purchase. Each call counts in whole minutes, rounded up. Taskout emails Client at 80%, 90% and 100% of its minutes. At 100% calls are turned off for Client until more minutes are added. Unused minutes do not carry over. They expire at the end of each month, when the next month's included minutes are added, and when the plan ends. Extra minutes bought mid-month last until the end of that month.
- Taxes and late payment: fees exclude taxes. If a payment fails, Taskout may pause the plan and calls until paid.
- Price changes: Taskout will give notice before changing Client's prices for a future period.
3. Term and cancelling
This Agreement starts when Client accepts it (by signing, checking the box, or paying) and continues month to month, or for the yearly term Client chose. Either party may end it with 5 days' notice. If Client has already paid for a period, service continues to the end of that period and unused fees are not refunded. Taskout may suspend or end service immediately for unlawful use, breach, or non-payment.
4. Client's responsibilities
- Client decides who is called, the scripts and what is said, and approves call scripts before go-live. Taskout does not give legal advice.
- Client is responsible for lawful calling, including obtaining all required consent (including prior express written consent for marketing calls and consent for AI voices), honoring do-not-call and opt-out requests, respecting calling hours, disclosing when a call is recorded and obtaining any required recording consent, and making sure the disclosures, program terms and signatures it collects meet the rules for its business.
- Client will give Taskout accurate information, timely feedback and the access needed to build its agents, and will keep logins private.
- Client confirms it has the right to give Taskout the customer information it uploads or collects.
5. AI and results
AI agents can make mistakes. Client will review scripts, instructions and call outcomes. Taskout does not promise any number of enrollments, sales or other results.
6. Client data and privacy
Client owns its data, including customer and enrollment records. Taskout processes it only to provide the service, as Client's service provider, and keeps it separate from other clients' data. Taskout uses encryption for API keys and sensitive enrollment fields, logs access to enrollment records, and keeps daily backups. Taskout will notify Client without undue delay after confirming a security incident affecting Client's data. On request or after this Agreement ends, Taskout will export Client's data within 30 days and then delete it, except where the law requires it to be kept. The Privacy Policy describes the providers Taskout uses, such as payment, voice and email services.
7. Ownership and confidentiality
Taskout owns the platform and its improvements. Client owns its content and data. Taskout gives Client a license to use the AI agents, scripts and instructions built for it for as long as Client's plan is active. Each side will keep the other's non-public information confidential and use it only for this Agreement.
8. Warranties and liability
Taskout provides the service "as is" and does not promise it will be uninterrupted or error-free, and is not responsible for outages at third-party providers. To the fullest extent the law allows, neither side is liable for indirect or consequential damages or lost profits, and Taskout's total liability is limited to the fees Client paid in the 12 months before the claim. Client will defend and compensate Taskout against claims and fines arising from Client's calls, customer data, instructions or breach of law.
9. General
This Agreement and the documents it refers to are the entire agreement. Changes must be in writing or accepted in the app. Neither party may assign this Agreement without the other's consent, except to a successor of the business. If a part is unenforceable the rest stays in force. This Agreement is governed by the laws of California, and courts in California have jurisdiction.
10. Acceptance
By signing below, checking the acceptance box in Taskout, or paying a Taskout invoice or payment link, Client agrees to this Agreement.
Taskout: ______________________ Name/title: ______________ Date: __________
Client business: ______________________ Name/title: ______________ Date: __________